Warranties and Care Packs

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T7200 Production Printer

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608n, M608x, M611dn, M611x

Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: 4 h

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service with Defective Media Retention - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Latex 315

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed Color MFP E776, MFP E77660; PageWide Managed Color Flow MFP E776

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M553; LaserJet Managed MFP M575; LaserJet Managed Flow MFP M575

Electronic HP Care Pack 4-Hour 9x5 Onsite Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: 4 h

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for DesignJet SD Pro 2 MFP, SD Pro MFP

Electronic HP Care Pack Next Business Day Call To Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - repair time: next business day - for LaserJet Enterprise M506dn, M506n, M506x

Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labor - 3 years - on-site - 13x5 - response time: 4 h - for LaserJet Pro MFP M570dn, MFP M570dw

Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520 ePrinter, T525, T530

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z3200ps

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor (for 36" and under large format printer) - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T2500 eMultifunction Printer, T2500 PostScript eMultifunction Printer

Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T125, T130

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Pro 452dw

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M527; LaserJet Managed Flow MFP M527

Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - response time: NBD

HP Care Pack Next Business Day Exchange with Enhanced Phone Support and Accidental Damage Protection - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Officejet 100, 150 Mobile L511a, 200, 250 Mobile, H470, H470b, H470wbt

Electronic HP Care Pack Next Business Day Exchange with Enhanced Phone Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet Ink Advantage 5645; ENVY 45XX, 5055, 55XX, 56XX, 61XX; Photosmart 5520, 55XX B111

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD

Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for HP F40, F60, F60 Folder, F70

Electronic HP Care Pack 4-Hour 9x5 Onsite Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: 4 h - for LaserJet Enterprise M607dn, M607n, M610dn

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service with Defective Media Retention - Extended service agreement - advance parts replacement - 3 years - shipment - repair time: next business day - for Latex 115 Print and Cut Plus Solution, 115 Print and Cut Solution

Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for LaserJet MFP M139, MFP M140; LaserJet Pro M102, M15, M201, MFP M28, MFP M29

Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: 4 h - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+

Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 3 months - shipment - response time: NBD - for DesignJet T3500 Production eMFP

Electronic HP Care Pack Next Business Day Hardware Exchange with Defective Media Retention - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Latex 335

Electronic HP Care Pack Business Priority Support with Next Business Day Exchange - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for LaserJet MFP M139, MFP M140; LaserJet Pro M102, M15, M201, MFP M28, MFP M29

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, M553dnm, M553xm

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - response time: NBD - for Latex 315

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - response time: NBD - for Latex 335

Electronic HP Care Pack Preventive Maintenance Support - Extended service agreement - maintenance - 1 year - on-site - business hours - for DesignJet XL 3600dr; PageWide XL 3950, 5200, 8200; PageWide XL Pro 10000

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm

Electronic HP Care Pack Next Business Day Call To Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 9x5 - repair time: next business day - for LaserJet Enterprise M609dn, M609x

Poly Quarterly Coverage Fee for 780,001 - 840,000 Voice EPs Comcast Only - Technical support

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention and Predictive Press Care Service Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD

Poly Hardware Replacement - Extended service agreement - advance parts replacement - 3 years - Custom - for Poly Edge E500

HP Poly Elite - Extended service agreement - advance hardware replacement (for video conferencing devices) - 1 year - shipment - response time: NBD

HP Poly Elite - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for Poly Studio A2 Table Microphone

Electronic HP Care Pack Onsite Care Hardware Support - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for Chromebook G1m; Fortis 11 G1i, Flip 11 G1i, Flip 11 G1mi, Flip G1i, Flip G1m, G1i, G1m

HP Poly Reactivation Service Fee - Extended service agreement (reinstatement) (for video conferencing devices) - for product more than 1 year out of support coverage - for Poly G7500

Electronic HP Care Pack Plus Service Plan Hardware Support with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for Latex 730