Refund policy

Returns Eligibility

Returns require:

  • An RMA number issued by HUB Tech
  • Original packaging and all included items
  • Submission within the manufacturer’s DOA or return period

Non-Returnable Products

  • Opened or registered software
  • Digital licenses
  • Special-order or custom-configured systems
  • NCNR-designated products
  • Activated warranty or service items

Restocking Fees

Standard restocking fee: 20–25% depending on manufacturer and condition.

Refund Method

Refunds are issued to the original payment method after inspection.